SAP TechEd 2018 Bangalore Recap

From left, Krishna Kammaje and Sharath Gangadhara

From left, Krishna Kammaje and Sharath Gangadhara

From November 28-30, Krishna Kammaje and Sharath Gangadhara of the ConvergentIS team attended SAP TechEd in Bangalore, India. We asked them for their highlights and takeaways from the event, and it looks like there’s a lot to look forward to for 2019.

Read on for more details about the event.


  • Artificial intelligence (AI) is everywhere. We learned that SAP has released an AI-powered solution to match new incidents with previous solutions. For more on that, check out my interview in the video below.

  • Machine Learning with HANA: We participated in a hands-on session where a machine learning model was created, trained, and used for prediction. Since most customers already have HANA, we’re looking forward to identifying a use case and getting something production-ready.

  • We also attended a hands-on session on building an enterprise bot for MS Teams/Skype for Business using SAP's recently acquired platform. It was quite easy to build a bot with a particular skill, but authentication integration will be a challenge. 

  • Of course, there was lots of excitement around Fiori 3.0, which is coming soon. Expect UI enhancements and prebuilt Co-Pilot. 

  • We learned that ABAP CDS views are the defacto standard for all kinds of data extraction from an S/4 system, including for BW scenarios. SAP has delivered 24k+ ABAP CDS view with S/4 HANA.


  • SAP is embracing the open community by collaborating with Google, Microsoft and Amazon Cloud services. Excited to see what this looks like down the road.

  • Cloud Foundry is the de-facto infrastructure for the client version of SAP Cloud platform.

  • SAP Business API Hub is the new integration middleware for all data consumption.

  • My favourite moments include:

  • Meeting the best in SAP world at one place

  • Catching up with old SAP colleagues

  • Gaining insight into the future in SAP offerings

Watch Krishna’s interview with Sanjeev Shrivastava, Support Team Manager at Product Support, SAP

Next-Generation Support: From Traditional Incident Handling to AI-Driven Support, 2018 Bangalore

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Katrina Lee