Skip to content
Deliver Phase Design Thinking ConvergentIS

BUSINESS PROCESS AUTOMATION

Is your company trying to improve your customer experience and accessibility with a chatbot?

We've developed a service offering to get you on the path to implementing a chatbot on your website, enabling your customers to be able to instantly interact with someone from your company or receive automated responses. 

Design+Thinking+Thumbnail

DESIGN THINKING WITH CONVERGENTIS

Learn more about the human-centered design process, and what you can expect
from joining a workshop with our team!

550+

4,200+

WORKSHOPS HELD TOTAL PARTICIPANTS

WHAT IS A BUSINESS PROCESS AUTOMATION WORKSHOP?

This workshop format delivers everything you need to build a chatbot prototype on the platform of your choice. During the workshop, we'll focus on conversation design and user experience. Who should attend? Bring along your project team, subject matter experts, business users, and developers. This format can accommodate up to 10 people, in even-numbered groups.

A business process automation workshop may be for you if you are looking to improve:

1
Customer service: frontline or in-app customer support
2
Sales and marketing: lead generation, product recommendations
3
Internal process automation and assistance

WHAT DO I GET?

During and after the workshop, you'll be armed with the insights and tools you need to take action, including:

 

CIS+Chatbot+Personality+Icon Chatbot persona & framework
CIS+Chatbot+Avatar Chatbot avatar
CIS+Speechbubble+Icon Chatbot scope, needs & skills
CIS+Spreadsheet+Icon Knowledge base details
CIS+Document+Icon Design document & workshop output
CIS+Handover+Icon Project handover

Design a bot with us today!