Field workers have unique requirements within the enterprise. This segment of the business was the first to embrace IoT, mobility, and other new technologies. The work being done in field is extremely impactful to business operations and profitability, whether it's connecting a new utility customer, delivering services at a customer site, reducing risk through inspections, or ensuring that best safety practices are being followed.
Leveraging SAP technologies like SAP Cloud Platform, SAP Fiori and SAP Work Manager, we have designed and delivered projects to extend SAP HSE and Incident Management for utility and transportation companies. We have also developed tailored field service solutions for oil and gas service companies.
As part of our deployment strategy, we have built a flexible field mobility framework that can:
Manage customer service
Track time and materials against customer orders
Allow users in field to requisition necessary items
Manage contract and contingent labour
Provide customer digital acknowledgement
Create real-time invoicing and/or month end close that takes days — not weeks
Assist with field safety and incident management
Adhere to customer contract pricing