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UI/UX Center of Excellence Lead

Full-Time Permanent
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At ConvergentIS we have a spark — a code, the way we work, a way we behave — and it's the core of our team's success. It's more than a value statement: it's our culture. Our spark means:

  • Performing exceptionally and achieving high standards at every opportunity
  • Enabling our customers and our team members
  • Being flexible and innovative
  • Maintaining strong alignment with our goals and values

We are a technology company headquartered in Calgary with a strong focus on enhancing the user experience on enterprise systems. In business since 2002 and as an SAP partner, we are at the leading edge of SAP technology and have a tremendous range of opportunities to provide innovative solutions to critical business problems.  

What Are We Looking For?

  • The motor, creativity, and passion to design and craft great enterprise software solutions.
  • Strong communication and collaboration skills. You lead meetings with clear agendas and outcomes, your teams understand their assignments and you listen to and encourage team feedback.
  • A high level of accountability. You take pride in delivering on your commitments and take deliberate and intentional steps to ensure that the team is successful.
  • The capacity to engage with and listen to organizations and end users and understand core business goals and challenges.
  • The ability to see the “big picture” requirements and collaborate with a cross-departmental team to assess what matters now and what can be deferred till later.
  • A high likeability factor – the type of person that people trust to care about them, provide clear guidance and support and help them be successful. People want to be on your team!
  • An adaptable mindset with the ability to pivot and adjust when circumstances and information change.
  • Exhibited resourcefulness in collaborating with cross-department teams to find solutions to project roadblocks.
  • A strong attention to detail and a willingness to hold the team accountable to high standards.
  • A large capacity to care about doing the right thing for our clients.
  • Integrity and a straightforward approach to problem resolution
  • A sense of humor!


What Can We Offer?

  • Flexible work arrangements
  • Competitive salary and benefits.
  • An outstanding technical team to help you learn from the best and who will learn from you.
  • Variety – opportunities to work on a wide range of projects.
  • A design-focused, customer-centric approach to development.
  • An aggressive growth strategy



  • Provide strategy and mentorship in design thinking, human-centered design, and UI/UX methods.
  • Drive process standardization, quality, productivity, and compliance in the COE
  • Proactively determine areas for process improvement, improved customer experience, optimization, and efficiency. Introduce or evolve new and innovative initiatives, technology, or work norms in the COE to address the same.
  • Lead, manage, develop, and retain employees in the UI/UX team, including UI/UX Specialists and UI/UX Coaches.
  • Provide direction to Coaches to develop templates, blueprints, and repeatable processes for engagements, documentation, and deliverables.
  • Assign Specialists to projects and support them as required.
  • Meet with Specialists and Champions regularly to gather feedback for continuous improvement.
  • Become the face of UI/UX, and advocate for UI/UX at the leadership level.
  • Actively review KPIs in the UI/UX Scorecard and report to leadership on outcomes
  • Set up the decentralized Community of Practice: identify Champions, collect existing artifacts, help define meeting schedules and structure, and communicate roles and responsibilities.
  • Develop strong relationships within GIS and the Business Units.
  • Stay up-to-date on the latest developments and best practices in the UX industry.


Skills and Qualifications

  • 7+ years related UI/UX design experience with 5 years in a managerial or leadership role.
  • Proven experience in leading, managing, and motivating a successful team.
  • Good influencing skills with the ability to challenge existing norms and manage stakeholder expectations.
  • Project management
  • Strategic planning
  • Effective written and verbal communication
  • Critical thinking
  • Relationship building
  • Ability to inspire and motivate others.
  • Process improvement methodologies
  • Knowledge of industry standard design tools
  • Experience working across different technology platforms such as SAP Fiori and Microsoft Power Apps considered a major plus
  • abreast of industry trends and best practices

How to Apply:


To apply please email a Cover Letter and Resume to us at careers@convergentis.comidentify the position in the subject line.  

While we greatly appreciate everyone who takes the time to apply, only successful candidates will be contacted.

Additional open positions at


Travel: Occasional requirements to travel the USA, must have travel documents.

Applicants are required to possess the necessary paperwork to legally work in Canada.



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