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Eliminate fragmented intake across departments
Say goodbye to fragmented intake processes. Rio for Intake & Orchestration standardizes workflows across departments—automatically categorizing and routing requests using pre-defined rules and AI-powered insights. One seamless experience from intake to action.
Gain full visibility into every intake request
Rio for I&O delivers end-to-end tracking and real-time dashboards, so you can monitor the status of every request from start to finish.
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Stop delays from manual triage
Rio for Intake & Orchestration automates triage and routing by using AI to instantly classify and prioritize incoming requests. No more bottlenecks—just faster, smarter responses.
CUSTOMER SUCCESS STORIES
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STRAUMANN
Straumann, a global leader in dental solutions, faced challenges with their outdated and inflexible purchase requisition system. The older solution became unsupported, leading to limited adoption and a lack of flexibility for users when creating purchase requisitions.
The ConvergentIS Intake Management solution provided Straumann with the much-needed flexibility to meet their specific requirements across different countries and processes. And with language support for English, French, German, Portuguese, Spanish, Chinese, and Japanese.
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HALTON REGION
Halton Region, a municipality in Ontario, Canada wanted to introduce SAP requisitioning to automate and streamline outdated paper-based purchasing processes to meet requirements of a new purchasing bylaw.
Successful roll-out of a guided purchasing application, ConvergentIS Intake Management went out to 500 unionized staff with no training required, leading to an 85% reduction in requisition approval times.
