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IDC names ConvergentIS a company redefining SAP-native procurement orchestration.
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Rio by ConvergentIS
The AI orchestration layer for SAP procurement.
Rio directs AI agents through every step from “I need something” to “invoice paid,” and finishes each step the way SAP needs it: as a posted document in S/4HANA, with an audit trail behind every decision.
workspace_premiumHackett Group 2026 Customer Value AwardinsightsNamed by IDC
Rio · Request REQ-10482Live in SAP
Professional Services · Marketing
Digital agency for Q3 product launch
$85,000
auto_awesomeRio pre-filled 70% of fields from history, catalog and contract
check
Request captured
Typed in plain English from Teams
9:02
check
Policy, budget & supplier checks
Preferred supplier on contract, within cost centre budget
9:02
check
Approved by Finance
One tap in Fiori My Inbox
10:41
Purchase order created in S/4HANA
No re-keying. Supplier notified automatically.
10:41
task_altPosted to SAP ·
PO 4500018243
Trusted by:
Where Rio runs today
One orchestration layer. Agents at every step.
Intake & OrchestrationRequests arrive 70% decided. Agents pre-fill from profile, history and catalog, choose the right path, and show their reasoning so anyone can override in one click.arrow_forward
SourcingAgents build the event from the request, so buyers start at the decision, not the data entry.arrow_forward
Supplier OnboardingAgents collect, check and chase supplier data until the vendor record is ready for SAP.arrow_forward
ContractsAgents check terms against the request and your policy before anyone signs.arrow_forward
Service Entry SheetsAgents draft the SES from the work performed. The approver confirms. S/4HANA posts it.arrow_forward
Managed Goods ReceiptAgents prompt the receiver, capture what arrived, and post the receipt.arrow_forward
Invoice AutomationAgents extract, match and route only the exceptions. Customers report 98% accuracy.arrow_forward
How Rio’s agents work
Most procurement AI stops at a suggestion. Rio stops at a posted document.
A form is not a system of record. A recommendation is not a transaction. Rio’s agents are built to finish the job inside SAP.
1
Agents that read context, not forms.
Rio starts from what it already knows about the person, the category and the history, so people confirm decisions instead of filling in fields.
2
Agents that finish the work.
Every workflow ends in S/4HANA as a posted PO, SES, goods receipt or invoice, not as a task asking someone to go post it.
3
Agents governed by SAP.
Authorizations, approval limits and controls stay where your auditors expect them. Automation scales without a shadow system.
4
Every action leaves a trail.
Each object carries its state, where it came from and its next step, exceptions included, so the real process never disappears into inbox threads.
What operators say
In production, at scale, on the record.
“After I started working with you and your team and started seeing the capabilities, my mind was blown… look at all these tools that I don’t need anymore. Intake, things of that nature.”
Lumen is building the backbone of the AI economy: data centers and fiber. Its construction procurement ran on 20-year-old custom software, and nothing off the shelf could support it. Rio orchestrated that process natively in SAP during Lumen’s S/4HANA transformation. Next comes the rest of construction, then software and indirect spend.
Shellie Molina
Chief Procurement Officer & Head of Supply Chain, Lumen Technologies
Validated reviewer · 04/01/2026
ConvergentIS Rio Streamlined Our Invoice Processing with 98% Accuracy
“We’ve been using ConvergentIS Rio to manage invoice processing, it’s the only tool we’ve found that could handle our invoices and we’ve tried quite a few. We’re seeing 98% accuracy which exceeded our expectations. It’s helped us streamline approvals, reduce delays, and stay on top of billions in invoice volume. The team keeps making it better, and it’s become a go-to part of our AP operations.”
MM
Verified User in Mining & Metals
Verified current user
Validated reviewer · 03/20/2026
Rio Centralized Our Procurement Intake with Clear Visibility and Ownership
“The Rio intake and orchestration solution helped us bring structure and visibility to our procurement intake process. Requests that once came through multiple channels are now centralized, making it easier to track status and ensure the right processes are followed. The solution has improved clarity for both the business and procurement teams, increasing engagement and making it clear who needs to take action at each step.”
TC
Verified User in Telecommunications
Validated reviewer
Validated reviewer · 12/05/2025
Streamlined Procurement Management and Effortless Automation
“Streamlined and automated our management of third party procurement management and communications. Was very quick and easy to implement. Our end users found it super simple to use.”
GN
Garry Newton, P.
SAP Program Manager/Director, GM3
Learn more on G2
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Why Rio scales
Three things few have together.
AI agents only create value when they can act. These three are what let Rio’s agents act safely, inside SAP, at enterprise scale.
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SAP-native by design
Rio’s agents work through SAP, not next to it, so what they do is real, posted and auditable.
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Independent of any one model or tool
Rio picks the best agent, model or tool for each step, today’s and next year’s, while SAP stays the system of record.
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Built in weeks
Our extensibility layer delivers customer-specific apps in weeks, not budget cycles, using the design-led method we’ve practised since 2018.
Design-led since 2018. We opened North America’s first partner-run SAP AppHaus and won SAP’s inaugural Best Scaling AppHaus Network Innovation Award in 2021. That build-fast, user-first method still shapes everything Rio ships.
Bring your documents. Watch Rio post them.
A working session, not a slideshow: Rio’s agents running intake, orchestration and SAP posting on your document types.