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Product

Rio For Intake & Orchestration

Rio is the only agentic orchestration engine designed to manage complex intake scenarios across the SAP ERP, email, and chat without another portal.

Why Rio

One Front Door For Every Request

Rio brings intake and orchestration to SAP. Our unfair advantage is that we’re built inside SAP, not bolted on beside it.

hub

Eliminate Fragmented Intake Across Departments

Rio standardizes workflows across departments, automatically categorizing and routing requests using pre-defined rules and AI-powered insights. One seamless experience from intake to action.

check_circle Requests arrive through SAP, email, or chat
check_circle Auto-categorized with rules and AI
check_circle Routed to the right team the first time
bolt

Stop Delays From Manual Triage

Rio uses AI to instantly classify and prioritize incoming requests. No more bottlenecks, just faster, smarter responses.

check_circle Instant classification on arrival
check_circle Priority set by urgency and impact
check_circle No inbox sorting by hand

Customer Success Stories

Intake That People Actually Use

G2 Validated Reviewer · 03/20/2026

Rio Centralized Our Procurement Intake with Clear Visibility and Ownership

“The Rio intake and orchestration solution helped us bring structure and visibility to our procurement intake process. Requests that once came through multiple channels are now centralized, making it easier to track status and ensure the right processes are followed. The solution has improved clarity for both the business and procurement teams, increasing engagement and making it clear who needs to take action at each step.”

TC

Verified User in Telecommunications

Validated reviewer

Learn more on G2 arrow_forward
Halton Region

85%

Reduction in requisition approval times

The Challenge

Halton Region, a municipality in Ontario, Canada, needed SAP requisitioning to replace paper-based purchasing and meet the requirements of a new purchasing bylaw.

The Result

A guided purchasing application rolled out to 500 unionized staff with no training required.

Integrations

Works With The Tools You Already Use

We have an unfair advantage with SAP. Rio is built by an SAP Gold Partner and runs natively on SAP ECC and S/4HANA, so requests land where the work actually gets done. From there, we connect to the email, chat, and business systems around it.

hub Native to SAP ECC and S/4HANA, no middleware
forum Email, Teams, and chat become intake channels
api Open APIs for every other system you run
SAP ECC · S/4HANA + RIO
mail Outlook
chat Teams
forum Slack
support_agent ServiceNow
cloud Salesforce
badge Workday
draw DocuSign
database Oracle
account_balance NetSuite

Get Started

Request A Demo

Bring a request type that gets stuck today and we’ll walk it through Rio: intake, classification, routing, and approval.

See Rio run your intake, live.

Book a time with our team and see Rio take your request types from intake to a posted document in SAP.

Book A Demo arrow_forward