Frequently Asked Questions
We’ve heard your biggest questions about data privacy, integration, and how we’re different from off-the-shelf AI tools. Here are the answers—clear, direct, and based on real conversations with teams just like yours.
If we work with you, where does our data live? Is it aggregated with other customers' data?
No, your data remains yours. In most cases, we deploy into your own cloud environment (e.g., Azure), meaning your procurement transactions, contracts, and POs stay inside your ecosystem. We offer a bring-your-own-cloud model to meet strict data residency and privacy requirements.
Can you work across multiple ERP systems without centralizing everything first?
Yes. We’re built to operate across multiple ERPs—like SAP S/4HANA, ECC, or others—without forcing you to consolidate them first. Our orchestration layer connects to each ERP, routes requests intelligently, and processes transactions while keeping source data where it belongs.
Do you require access to our transactional data for the platform to work?
No. We can operate in a semi-headless model. That means your source data (like contracts, prices, and POs) can stay in your ERP system. We simply orchestrate the intake, trigger workflows, and return decisions—all within the boundaries you set.
What if we have strict data security policies or work in a highly regulated environment?
We work with several enterprise customers who have extreme data privacy requirements. We support hybrid and BYOC (bring-your-own-cloud) deployments and adapt our licensing and infrastructure models accordingly. We’re flexible by design.
We’re already experimenting with our own chatbot or AI. How is this different?
Building a chatbot is easy. Building one that understands complex procurement workflows, ERP logic, and real-time orchestration is much harder. What sets us apart is deep integration—especially with SAP—and the ability to go beyond chat into guided, automated action.
What if our master data isn’t clean—how does that affect outcomes?
Your outcomes are only as good as your data. That said, our approach includes human-in-the-loop validation steps and UTAG (User Training and Guidance) to catch and correct early-stage issues. Over time, we help train both the system and your team for better results.
What makes your platform different from other AI-based procurement tools?
Many tools focus on UI over integration. We do both—pairing intelligent intake with native ERP alignment. Whether you're handling construction bids, logistics costs, or project-based procurement, we reduce the need for reconciliation by going directly to the source data.
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